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Serious brains, zero snooze—The Credit Union Connection dishes hot takes on fintech, compliance, strategy, politics & member magic for credit union leaders who get it.

Rebecca Secor, Chief Experience Officer, Member Loyalty Group

The Four Layers of Experience Intelligence: Building a Complete Picture of the Member Experience

JP OConnor_Compensation Consultant and Partner_PARC Street Group2

Performance and 8 Other Factors That Should Inform Executive Compensation Decisions

A satirical editorial cartoon depicting an NCUA board meeting with the chairman seated alone at the center of the board table, gavel raised and a nameplate reading “CHAIRMAN.” Two empty board seats flank him as he looks toward the vacancies and declares, “WITHOUT OBJECTION.” Several staff members sit directly behind the chairman, while prominent NCUA signage, the American flag, and an agency flag establish the regulatory setting. Two additional empty swivel chairs face the board table from the foreground. The image uses humor to emphasize themes of NCUA governance, board vacancies, regulatory decision-making, federal oversight, and the mechanics of conducting official board business.

Cartoon Of The Week: NCUA Board of 1

CUC Podcast_Melissa Krut_Sogolytics

Gen Z Wants a Financial Coach, Not Just a Banking App

Cary Strange CEO PayOnward

What Credit Unions Need to Know About Peak Season

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SWIVEL and Kinective Team Up to Make Real-Time Payments Actually Happen in Real Time

FHCU Pink Ribbon Program 2026

Pink Ribbons and Real Impact: How First Harvest Credit Union is Fighting Breast Cancer One Dollar at a Time

A modern slim keyboard, a ceramic cup of coffee, and a sleek laptop viewed from above or at a slight angle.

Treasury Wants Your Feedback on CDFI Reporting Requirements (And Yes, This Actually Matters)

This Iowa Credit Union Just Beat Every Other CU in America at Delivering Member Value

Photo with a split composition of a person holding and looking at a modern smartphone displaying a simple upward-trending financial chart.

This Financial Wellness App Is Actually Getting People to Save Money (And the Numbers Prove It)

A conceptual image for a cooperative financial ecosystem and modern financial collaboration. Abstract geometric blocks, translucent architectural layers, and softly glowing modules.

Credit Unions Are Building Their Own AI Brain—And It’s Smarter Together

An evocative, high contrast image showing a classic Washington, D.C. landmark and recognizable neoclassical architecture.

NCUA’s New Chairman Is Breaking Out of the Beltway — And He’s Heading West

A close up photo of a small team of diverse professionals collaborating closely around a table, reviewing documents and a laptop together.

Small Credit Unions Don’t Have to Think Small: A New Strategic Playbook That Actually Gets It

A warm, nostalgic photo flat lay and cinematic macro still life celebrating the history of credit unions.

The Credit Union Heroes You’ve Never Heard Of (But Definitely Should)

Graphic that visualizes the bridge between traditional credit union institutional banking and decentralized blockchain networks.

Credit Unions Join the Stablecoin Game: Alloya Launches CUUSD on Ethereum

CUES 2026 Award Winners_Gerry Agnes_Kenneth Ampy_Kelli Ellsworth Etchison_Chris Harlan

CUES Names Its 2026 Award Winners: Four Leaders Who Are Actually Moving the Needle

A candid photo of a diverse group of adults gathered at a polished gala or community celebration in a bright, modern event space. People actively applauding and networking.

Iowa Credit Unions Just Raised Over $100K in One Night (And It’s Going Straight to Work)

A worn, slightly scratched household calculator resting on top of a stack of past due bills and a tightly packed household budget spreadsheet.

Chapter 7 Bankruptcies Are Surging—Here’s What 310,000+ Filings Tell Us About American Households Right Now

A futuristic image illustrating AI analyzing credit union member interactions across multiple communication channels. An AI assistant reviews data from in-branch conversations, emails, phone calls, text messages, online banking, and social media while interacting with a credit union member. Digital dashboards display sentiment analysis, member interests, key topics, and behavioral insights, including savings, mortgages, debit cards, account support, and financial wellness. The image represents how credit unions can use artificial intelligence, data analytics, personalization, member sentiment, and omnichannel insights to better understand members and improve their overall experience.

LoanPro Just Made AI-Powered Complaint Management as Easy as Ordering Coffee

A professional partnership graphic featuring First Harvest Credit Union and the African-American Credit Union Coalition Eastern Regional Chapter (AACUC ERC). The organizations’ logos are displayed prominently alongside a professional portrait of a credit union executive identified in the graphic as Fawn D. Martin, MBA, PMP, Chief Administrative Officer and AACUC New Jersey Ambassador. The clean design highlights themes of credit union leadership, industry collaboration, professional development, community engagement, diversity, and partnership within the credit union movement.

First Harvest Credit Union Makes History as Southern NJ’s First AACUC Member

photos of Carmen David Mirabile and Keith Seeley

Peake Federal Credit Union Powers Up with New COO and CFO

A realistic close-up image of a credit union member opting out of text messages on a smartphone. The screen displays a credit union message offering updates, fraud alerts, and other communications, with the user selecting a prominent red “OPT OUT” button. A crossed-out text-message symbol reinforces the action, highlighting themes of consumer communication preferences, text-message consent, SMS marketing, opt-out rights, member privacy, and credit union compliance.

Credit Unions Push FCC to Fix Its Messy ‘Revoke All’ Texting Rule

A dramatic, realistic editorial image depicting a cybercriminal attempting financial fraud against credit union members. A hooded figure sits at a bank of computer monitors displaying masked member accounts, unauthorized money transfers, suspicious login activity, and a prominent red “FRAUD ALERT.” Additional screens show digital networks, financial systems, and global cyber activity, creating the atmosphere of a sophisticated cyberattack. The image represents account takeover, identity theft, unauthorized transactions, cybercrime, financial fraud, data security, and the growing need for strong fraud detection and cybersecurity at credit unions.

Payments Fraud: Is Your Credit Union Keeping Up?

Photos of Matt Spieler, Kyle Kabara, and Melissa Moffa

Texans Credit Union Announces Promotion; Chartway Chief Risk Officer Named a 2026 In-House Counsel Awards Honoree

A warm lifestyle photo emphasizing partnership, guidance, and support. Friendly credit union representative and a member collaborating.

This Kansas City Credit Union Just Won Big for Using Tech to Actually Help People

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